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How to add a custom domain

Custom domains enable you to offer a fully branded experience. By default, Scalekit assigns a unique endpoint URL, but you can replace it via CNAME configuration. This new URL becomes the base path for:

  • The Admin Portal where your customers recognize your brand
  • Single sign-on and SCIM Provisioning configuration details for setting up connections to identity providers
  • The Scalekit REST API endpoints used by your applications
BeforeAfter
https://yourapp.scalekit.comhttps://auth.yourapp.com

To set up your custom domain:

  1. Go to your domain’s DNS registrar
  2. Add a new record to your DNS settings and select CNAME as the record type
  3. Copy the Name (your desired subdomain) from the Scalekit dashboard and paste it into the Name/Label/Host field in your DNS registrar
  4. Copy the Value from the Scalekit dashboard and paste it into the Destination/Target/Value field in your DNS registrar
  5. Save the record in your DNS registrar. Note that CNAME record changes can take up to 72 hours to propagate, although they typically happen much sooner
  6. In the Scalekit dashboard, click Verify

If there are any issues during the CNAME verification step:

  • Double-check your DNS configuration to ensure all values are correctly entered
  • Once the CNAME changes take effect, Scalekit will automatically provision an SSL certificate for your custom domain. This process can take up to 24 hours

You can click on the Check button in the Scalekit dashboard to verify SSL certification status. If SSL provisioning takes longer than 24 hours, please contact us at support@scalekit.com

For detailed instructions on adding a CNAME record in specific registrars: